Global Tourism Resilience Day Conference 2024

Decoding the Future of Tourism Resilience

Montego Bay, Jamaica, February 16 – 17


Register to attend


We facilitate business continuity, global sustainability and economic growth in the tourism eco-system helping you to prepare for, manage and recover from a crisis.

The Global Tourism Resilience and Crisis Management Centre (GTRCMC) is an international Think-Tank headquartered in Jamaica, with offices in Africa, Canada, and the Middle East. Founded in 2018 by Mr. Edmund Bartlett, GTRCMC helps tourism stakeholders worldwide prepare for, manage and recover from a crisis. This is accomplished through providing services such as training, crisis communications, policy advice, project management, event planning, monitoring, evaluation, research, and data analytics. The thematic focus of the GTRCMC includes climate resilience, security and cybersecurity resilience, digital transformation and resilience, entrepreneurial resilience, and pandemic resilience.

Visa Requirements

Do I need a visa to go to Malaga, Spain?  

If you are a citizen of a country that is part of the European Union (EU) or the European Economic Area (EEA), you do not need a visa to travel to Spain. Citizens of EU and EEA countries have the right to free movement within the Schengen Area, which includes Spain and can enter Spain for short stays for tourism, business, or other purposes without a visa, using their valid passport or national identity card.

However, if you are a citizen of a country that is not part of the EU or EEA, you may need a visa to enter Spain, depending on your nationality. Spain, as a Schengen Area country, has visa requirements that apply to citizens of certain countries.

Schengen visa  

The Schengen visa is a type of visa that allows travellers to enter and travel within the Schengen Area, which is a group of 27 European countries that have agreed to abolish passport control at their mutual borders.

This area includes most European Union (EU) member states, as well as some non-EU countries such as Norway, Switzerland, Iceland, and Liechtenstein.

The Schengen Area consists of 23 EU member states and four non-EU countries:

Austria Belgium Croatia
Czech Republic Denmark Estonia
Finland France Germany
Greece Hungary Iceland
Italy Latvia Liechtenstein
Lithuania Luxembourg Malta
Netherlands Norway Poland
Portugal Slovakia Slovenia
Spain Sweden Switzerland

The Schengen visa allows travellers to visit one or more countries within the Schengen Area for a specified period of time, usually up to 90 days within 180 days. The visa can be used for various purposes, such as tourism, business, family visits, or medical treatment.

Obtaining a Schengen visa:  

It usually requires applying at the consulate or embassy of the country that is the main destination of the traveller’s trip. The visa application process typically involves providing documentation such as a valid passport, proof of travel insurance, proof of accommodation, financial means to cover the trip, and a completed visa application form. The application is usually processed by the relevant consulate or embassy, and if approved, a Schengen visa sticker is affixed to the traveller’s passport, allowing them to enter and travel within the Schengen Area. It’s important to note that the Schengen visa does not guarantee entry into the Schengen Area, as travellers may still be subject to border checks upon arrival.

National Visa:  

If you plan to stay in Spain for more than 90 days or for a specific purpose such as work, study, or family reunification, you may need to apply for a National Visa, also known as a long-stay or type D visa. This type of visa allows you to stay in Spain for a longer duration. It may require additional documentation specific to your purpose of visit, such as a job offer or enrollment in a Spanish educational institution. You will need to apply for a National Visa at the Spanish consulate or embassy in your home country or the country of your current residence.

Visa Exemptions:  

Citizens of certain countries, such as the European Union and the European Economic Area, as well as some other countries, may be exempt from the requirement to obtain a visa for short stays in Spain. However, even if you are visa-exempt, you may still need to comply with certain entry requirements, such as having a valid passport, sufficient funds for your stay, and proof of onward travel.

Additional Requirements:  

In addition to a visa, you may be required to provide other documentation when entering Spain, such as travel insurance, accommodation bookings, or proof of sufficient funds to cover your stay. It is important to check the specific requirements based on your nationality and the purpose of your visit.

Travel restrictions related to COVID-19:

Due to the global COVID-19 pandemic, Spain, like many other countries, may have specific entry requirements or restrictions in place, including testing, quarantine, or vaccination requirements. It is essential to check the latest information from the Spanish authorities or your nearest Spanish consulate or embassy before planning your travel to Spain.

Please note: The information contained in this website is for general information purposes only. Any reliance you place on such information is, therefore, strictly at your own risk. Please contact your nearest embassy for accurate, up-to-date information. For the latest information please visit

For more information regarding travel to the Schengen Area please visit

Conference Format

The conference will adopt a hybrid format, seamlessly integrating both in-person and virtual components. This global event, spanning three continents—Africa, Europe, and the Americas—will transcend time zones to bring together diverse participants. Several panels from these continents will offer cross-conference virtual activities to ensure inclusivity and engagement across regions, allowing attendees, whether physically present or online, to interact and collaborate. This unique approach aims to foster a truly global dialogue, bridging geographical boundaries and promoting intercontinental exchange.

Conference Locations
  • Malaga, Spain – Feb 16 and 17, 2024 (Europe)
  • Montego Bay, Jamaica – Feb 16 and 17, 2023 (Americas)
  • Nairobi, Kenya – Feb 16 and 17, 2023 (Africa)
Conference Presentation Formats

Oral Presentations (15 Minutes)

This is the standard format for presentations. Oral presentations consist of the presenter verbally communicating their research findings to the audience, frequently supplemented with a PowerPoint slideshow. In general, oral presentations are structured into parallel sessions consisting of four to five presentations, organized by stream.


Workshop Presentation (50 Minutes)

A workshop is a concise yet impactful course, with a duration of 50 minutes, that is instructed by a seasoned practitioner or researcher, typically possessing a doctoral degree. A reduced number of participants engages in information exchange and group interaction is promoted, in contrast to the typical format of a plenary session. Workshops frequently encompass activities such as skill development, problem-solving, and the distribution of novel scholarly materials or approaches. In contrast to oral presentations, conference workshops are generally characterized by an emphasis on instruction and interaction. Participants collaborate with the workshop presenter to address a specific topical issue.

Full Panel Presentations (60 Minutes)

Panel presentations are conceptualized and coordinated by individuals who solicit presenters to participate in an engaging discourse pertaining to a particular subject matter. The presentations delivered by the panellists do not have titles attached to them. The topics that are to be addressed ought to be explicitly delineated in the proposals for panel discussions. Joint papers may be submitted by presenters for publication in the Conference Proceedings. Their duration is sixty minutes, and their structure is generally as follows:

  • Introduction
  • Brief presentations by panelists
  • Discussion

Muna Haddad

Muna Haddad
Founding CEO

Muna Haddad is the founding CEO of BARAKA, a social enterprise in sustainable tourism development that provides consulting services for governments, NGOs, and private sector looking to utilize tourism as an economic development tool. BARAKA operates Baraka Destinations, a cluster of community owned, locally embedded tourism experiences in secondary tourism destinations including two bed and breakfasts that offer a unique taste and experience of Jordan’s villages.

Muna has been contributing new models of community-based tourism, revitalizing secondary tourism destinations in 9 countries, engaging women in rural areas in the workforce and developing community driven micro-enterprises that are creating thousands of jobs and restoring dignity to marginalized communities. Muna is the Founding President of the Jordan Trail Association, and was instrumental in the creation of the Meaningful Travel Map of Jordan.

She sits on the board of the Global Ecotourism Network, bringing the world’s regional and national ecotourism associations, networks and destinations, together with indigenous and rural peoples, global operators, professionals and academics, to grow the industry, provide advocacy, encourage thought leadership and innovation, and add greater authenticity to ecotourism. She is the recipient of the Tourism Cares Agent of Change Award and King Abdullah Bin Al Hussein Royal Decoration of the Second Degree for excellence and recently Business Woman of the Year in Jordan.

Maribel Rodriguez

ITIC Speaker
Maribel Rodriguez
SVP Membership & Commercial

Maribel Rodriguez joined WTTC in 2014. She has built an extensive network within the Travel and Tourism industry public and private sector, accumulating over 20 years of sales, marketing, communication and commercial experience in Europe and Latin America in the airline and hospitality industry. She was an Executive Commercial Director and Board Member for Travelodge Hotels Spain from 2008 to 2014.

Prior she spent 11 years in the aviation industry, gaining extensive experience in all aspects of commercial aviation managing among others the introduction of low-cost airline operations into the Southern European market for Virgin Express, Go-Fly, EasyJet and Ryanair. She also worked for British Airways for Spain, Portugal and France. Maribel has an Executive MBA at ICADE Business School, a Degree in Industrial Psychology from the University of Salamanca and holds a Senior Executive Program for Travel & Tourism at IESE & JSF. She speaks fluent English, Portuguese and a good level of French and Dutch.

Michaela Powell-Rees

Michaela Powell-Rees
Managing Director
Rera Partners

Michaela is the Managing Director of Rera Partners. She is proud and honored to lead a firm of women who are exceptionally talented and who have integrity and a deep sense of social responsibility. She is passionate not only about the development of Rera Partners and the services it has to offer but about the impact the firm and its people are able to make in the lives of its clients, their businesses and the communities they operate in.

She found her passion for Corporate Finance when she moved to Botswana in 2010. Michaela is an ardent transaction advisor who specialises in Mergers & Acquisitions, Valuations, Due Diligence and Turnaround advisory services. Michaela is a locally respected transaction advisor, known by her clients to be personable, approachable, passionate and solution driven.

Michaela is a qualified Chartered Global Management Accountant with over 15 years’ industry experience. She has worked in the UK, South Africa, Botswana, China and Kenya. Having been employed in industry and practice in senior roles she has a wide range of hands-on practical experience and is able to relate to her clients in a unique manner. She has successfully managed the implementation of various projects and her local clientele has included private, listed and government entities.

Michaela has a passion for training and development. She has delivered corporate finance training for the last three years across Europe, the Middle East and Southern Africa, where she has trained over 200 finance professionals. She has also mentored and trained many young professionals locally.

Lee-Anne Singer

Lee-Anne Singer

As the Marketing and Sales Director, Lee-Anne is responsible for the sales and marketing at The Singer Group, a well-known travel and hospitality company with a track record of almost 60 years in the business.

With over 20 years of experience, she focuses on business development, identifying new business opportunities and partnerships for the Group. She was recently appointed as Chairperson of FEDHASA Cape, and serves on the board of Glendale, a home for intellectually disabled adults.

Her career highlights include speaking at the International Travel Tech Conference in Tel Aviv and winning the ‘Western Cape Positive Role Model’ title in the Gender Mainstreaming Awards.

Lee-Anne has worked in various roles within the media industry, including CNBC Africa, The Property Magazine and Top Women in Business and Government.

Richard Collins

Richard Collins
Area Vice President, Sub Saharan Africa
Marriott International

Collins has over 30 years of hospitality experience and is a 20-year veteran with Marriott International. A graduate of the Shannon College of Hotel Management in his native Ireland, Collins started his career with Marriott International in Scotland at the Marriott Dalmahoy Hotel and Country Club in Edinburgh in 2001, before leading the Marriott Druids Glen Hotel and Country Club near Dublin.

Richard moved to the United Arab Emirates in 2013 where he was General Manager of Dubai’s first JW Marriott Hotel. Following a successful period at the JW Marriott Hotel Dubai, Richard then took the helm at The Ritz Carlton, Dubai where within a three-year period the property saw unprecedented success growing its business, profit, associate engagement, RevPAR index, and guest voice scores.

In 2018, Collins was appointed his first multi-property role as Area General Manager of Abu Dhabi for Marriott International, during which he also managed the successful transition of all Starwood Legacy properties to the Marriott network.